Customer Portal Malaysia

Give customers their own login to check status, documents and payments.

Quick answerSenang Code builds custom customer portals for Malaysian businesses. Customers log in to check order or project progress, download invoices and documents, make payments and submit requests — reducing repeated WhatsApp questions to your team. Packages start from RM2,999.

Common problems we solve

  • Staff spend hours answering “what is the status?” messages
  • Documents are sent again and again by email or WhatsApp
  • Customers cannot see their own payment history
  • Your service feels less professional than bigger competitors

Features of a custom Customer Portal

  • Customer login and profile
  • Order, job or project progress tracking
  • Document and invoice downloads
  • Online payment
  • Request and support ticket submission
  • Notifications for status changes
  • Admin side to manage all customers
  • Branding with your logo and colours

How we work

Discuss

WhatsApp us your workflow, Excel files or idea. We ask simple questions.

Scope & quote

We list the features, screens and users, then give a fixed package price.

Build & review

You see progress and test real screens. Feedback is built in.

Launch & support

We set up hosting, train your team and include 3 months free maintenance.

Pricing

Packages start from RM2,999 (up to 8 basic features), RM5,999 (up to 18 features) and RM9,999+ (up to 30 core features). Final price depends on complexity, and every project includes free 3 months maintenance. See full pricing.

Related

WhatsApp Us — tell us your workflow

Frequently Asked Questions

Can a customer portal connect to my internal system?

Yes. The portal can show data directly from your internal system so customers always see the latest status.

How much does custom software cost in Malaysia?

At Senang Code, custom systems start from RM2,999 for up to 8 basic features, RM5,999 for up to 18 features, and RM9,999+ for up to 30 core features or advanced customisation. The final price depends on complexity, number of users and roles, and integrations. Every project includes free 3 months maintenance.

How long does it take to build a custom system?

It depends on scope. As a guide, a simple Starter system usually takes a few weeks, a Business system with several modules takes longer, and complex systems with integrations and approvals are planned in phases. We give you a timeline together with the quotation.

Tell us your idea. We will turn it into a system.

Send us your workflow. We reply with a clear scope and price — no technical jargon.

Contact us
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