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CRM System Malaysia

Track leads, follow-ups, quotations and customers in one place.

Quick answerSenang Code builds custom CRM systems for Malaysian businesses. A custom CRM tracks leads, customer details, follow-ups, quotations and sales performance based on your own sales process — not a generic template. Packages start from RM2,999.

Common problems we solve

  • Leads are scattered across WhatsApp, Facebook and staff phones
  • Nobody knows which customer was followed up and when
  • Quotations are made in Word or Excel and hard to track
  • Boss cannot see the sales pipeline without asking each salesperson

Features of a custom CRM System

  • Lead capture from website, Facebook or manual entry
  • Customer database with history and notes
  • Follow-up reminders and task assignment
  • Quotation PDF and conversion to sales order
  • Sales pipeline by stage and by salesperson
  • Permissions so each staff only sees their own leads
  • Sales dashboard and monthly reports
  • WhatsApp click-to-chat from customer records

How we work

Discuss

WhatsApp us your workflow, Excel files or idea. We ask simple questions.

Scope & quote

We list the features, screens and users, then give a fixed package price.

Build & review

You see progress and test real screens. Feedback is built in.

Launch & support

We set up hosting, train your team and include 3 months free maintenance.

Pricing

Packages start from RM2,999 (up to 8 basic features), RM5,999 (up to 18 features) and RM9,999+ (up to 30 core features). Final price depends on complexity, and every project includes free 3 months maintenance. See full pricing.

Related

WhatsApp Us — tell us your workflow

Frequently Asked Questions

What is the difference between a custom CRM and an off-the-shelf CRM?

An off-the-shelf CRM makes your team follow its steps and usually charges per user per month. A custom CRM follows your own sales steps, uses your own terms and can connect to your quotation, order and stock processes.

Can a CRM connect to my sales orders and inventory?

Yes. A custom CRM can flow into quotation, sales order, stock and invoicing so data is entered once.

How much does custom software cost in Malaysia?

At Senang Code, custom systems start from RM2,999 for up to 8 basic features, RM5,999 for up to 18 features, and RM9,999+ for up to 30 core features or advanced customisation. The final price depends on complexity, number of users and roles, and integrations. Every project includes free 3 months maintenance.

How long does it take to build a custom system?

It depends on scope. As a guide, a simple Starter system usually takes a few weeks, a Business system with several modules takes longer, and complex systems with integrations and approvals are planned in phases. We give you a timeline together with the quotation.

Tell us your idea. We will turn it into a system.

Send us your workflow. We reply with a clear scope and price — no technical jargon.

Contact us
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