Quick answerSenang Code builds custom CRM systems for Malaysian businesses. A custom CRM tracks leads, customer details, follow-ups, quotations and sales performance based on your own sales process — not a generic template. Packages start from RM2,999.
Common problems we solve
- Leads are scattered across WhatsApp, Facebook and staff phones
- Nobody knows which customer was followed up and when
- Quotations are made in Word or Excel and hard to track
- Boss cannot see the sales pipeline without asking each salesperson
Features of a custom CRM System
- Lead capture from website, Facebook or manual entry
- Customer database with history and notes
- Follow-up reminders and task assignment
- Quotation PDF and conversion to sales order
- Sales pipeline by stage and by salesperson
- Permissions so each staff only sees their own leads
- Sales dashboard and monthly reports
- WhatsApp click-to-chat from customer records
How we work
Discuss
WhatsApp us your workflow, Excel files or idea. We ask simple questions.
Scope & quote
We list the features, screens and users, then give a fixed package price.
Build & review
You see progress and test real screens. Feedback is built in.
Launch & support
We set up hosting, train your team and include 3 months free maintenance.
Pricing
Packages start from RM2,999 (up to 8 basic features), RM5,999 (up to 18 features) and RM9,999+ (up to 30 core features). Final price depends on complexity, and every project includes free 3 months maintenance. See full pricing.